Shipping policy

Thank you for shopping with us! We are committed to providing a smooth and reliable shipping experience.

Shipping Destinations

We currently ship to customers in the United States and European Union countries.

 

Order Processing

Orders are processed within 1–3 business days after payment has been successfully received.
Please note that orders are not processed or shipped on weekends or public holidays.

 

Shipping Time

Estimated delivery time is 4–14 days after your order has been processed.
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other unforeseen circumstances beyond our control.

 

Shipping Costs

We are pleased to offer free shipping on all orders.
There are no additional shipping charges at checkout.

 

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 48 hours to become active after shipment.

 

Delays

While we strive to deliver every order on time, occasional delays may occur due to factors outside our control, including carrier issues, customs inspections, severe weather, or peak holiday seasons.
We appreciate your patience and understanding in such situations.

 

Incorrect Shipping Address

Please ensure that your shipping address is correct before completing your order.
We are not responsible for orders that cannot be delivered due to an incorrect or incomplete shipping address provided by the customer.

 

Lost or Missing Packages

If your package appears to be lost or has not arrived within the estimated delivery timeframe, please contact us at support@vrtfit.com. We will work with the shipping carrier to investigate the issue and do our best to assist you.

 

Contact Us

If you have any questions regarding shipping, please contact us via email at support@vrtfit.com.